Shipping & Returns

Note for customers outside Europe
The prices you see on the site are in Euros and include European VAT at 20%. When you enter a delivery address outside the European Union, the VAT will be deducted automatically before you pay - so a 20% discount for you !

Shipping
Shipping charges are applied automatically by the payment system, according to the following scales:

France
- Parcels up to 0.9kg: 5 €
- Packages between 1 and 2.9kgs: 7,50 €
- Packages of 3kg and more: 10 €
- Free shipping on orders 200 €+

France order are sent via Colissimo, delivery within 24-48 hours depending on destination.

Belgium, NL, Lux, Germany
- Parcels up to 0.9kg: 6 €
- Packages between 1 and 2.9kgs: 8 €
- Packages of 3kg and more: 10 €
Free shipping on orders 300 €+

Orders for Benelux and Germany are sent via GLS, delivery within 3-5 working days.

Switzerland
- Parcels up to 499g: 10 €
- Packages between 0.5 and 2.9kgs: 15 €
- Packages of 3kg and 4.9kgs: 20 €
- Packages of 5kg and more: 30 €
Free shipping on orders 450 €+

Orders for Switzerland are sent via Colissimo and are delivered locally by Swisspost, delivery within 3-5 working days.

Other Western European countries
- Parcels up to 0.9kg: 8 €
- Packages between 1 and 2.9kgs: 10 €
- Packages of 3kg and more: 12 €
Free shipping on orders 300 €+

Orders for Europe are sent via GLS, delivery within 3-5 working days.

Central, Northern and Eastern Europe
- Parcels up to 1kg: 15 €
- Packages between 1 and 2.9kgs: 20 €
- Packages of 3kg and more: 30 €
Free shipping on orders 450 €+

Orders for Europe are sent via GLS, delivery within 3-5 working days.

Air Freight (Norway, Greece + Outside Europe)
- Parcels up to 1.9kgs: 25 €
- Packages between 2kg and 4.9kgs: 30 €
- Packages betwen 5kgs and 11.9kgs: 45 €
- Packages over 12kgs : 75 €

Orders sent by air are sent via DHL, delivery within 3+ working days depending on destination.
DHL offers "on-demand delivery" whereby you can choose the day and place of your delivery.

Some countries/destinations will require you to pay for customs clearance and/or taxes on entry, it is your responsibility to check if this is the case for your country, and if applicable to pay for these (DHL will contact you in due time).

Please note that fluids, liquids and sprays are not allowed by airfreight.

Delivery

We strive to ship orders within 24 hours of receipt, but it may happen that our workload imposed on us a little time. We are a small team and it is sometimes difficult to do everything in one day, even with all the passion in the world...

In case a product is out of stock, you will receive information by email with your order confirmation, including an indication of the expected delivery time.

As soon as your parcel has gone, you will receive a tracking number and will be able to track your package online.

A signature is generally required to accept delivery.

Returns

Our policy regarding returns is plain and simple:

- You can return any product* which has not been opened nor used, with no limitation in time, against a full refund of the price paid. Refund via a purchase voucher on our site, or via repayment, at your choice.

- In the case of a return decided by you, the return postage charges will be yours to pay.

- In the case of a faulty or incorrect product, we will also refund the return postage charges.

Our address for returns: British Legends, 81ter avenue Pierre Mercier, 71230 Saint-Vallier, France.

* except for products available "on request" only, which cannot be returned as they have been obtained on your instruction and are not kept in our stock.

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